Privacy Notice

This notice explains how Alteration Atelier handles personal data for its tailoring and clothing alterations website. It is written to help you understand what we collect, why we use it, and how you can make a verified privacy request.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Privacy Rights

You may request access to your personal data, ask for correction of inaccurate details, and object to or restrict certain processing where applicable. You may also ask us to review how we handle your information if you believe it is no longer needed for the purpose for which it was collected.

Available rights depend on the nature of the data and any legal or operational limits.
Requests

How to Make a Request

To protect your information, we may ask for enough details to confirm that a request is genuine and relates to the correct record. If a request cannot be fully granted, we will explain the reason in practical terms where the law allows.

We may need to verify identity before acting on a request.
Data Retention

Retention and Disposal

Contact and service records are retained for the period needed to handle enquiries, complete requested work, maintain business records, and address follow-up issues. When data is no longer required, it is deleted, anonymised, or otherwise handled in a way that limits further use, subject to any legal retention duty.

We keep data only as long as needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on this page and may use a reasonable notice method where appropriate. The version in effect is the one published at the time you review the site.

We may revise this notice when our practices, legal duties, or website features change.
01

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you contact us or ask about alteration services. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the website.

The categories collected depend on whether you submit an inquiry, request a booking, or visit the site.
02

How We Receive Data

We receive personal data from contact form submissions, email, phone calls, workshop visits, and other direct communications. Technical data is collected through normal website operation and security logging when you access the site.

Most information comes directly from you; some technical data is created automatically during site use.
03

Cookie Types

Essential cookies support basic website functions, security, and technical delivery. Preference cookies remember privacy choices so the site can respect your selected settings on later visits. We do not confirm analytics or marketing cookies as active on this site.

Only necessary and preference-related cookies are confirmed for this site.
04

Cookie Controls

We use only cookies or similar tools that are necessary for site operation and for remembering privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.

Cookie choices are limited to essential operation and saved preferences.
Purpose of use

Why We Use Data

We use personal data to respond to enquiries, manage contact form submissions, arrange workshop communication, confirm service preferences, maintain website security, and support technical delivery of the site. We may also use it to keep records connected with completed or pending requests and to meet applicable legal obligations.

Each use is tied to a specific service, security, or administrative need.
Third-party sharing

Operational Sharing

We may share limited data with service providers that support website delivery, security, or message handling, but only to the extent needed for those functions. Any such recipient is expected to use the data only for the agreed operational purpose and to keep it confidential where appropriate.

Operational recipients are used only when needed to run the website or handle communications.

Contact for Privacy Matters

Email contact
help@piesackchapter.click
Telephone contact
+60 12-801 4634
Postal address
49A, Jalan 25/64, Taman Sri Muda, 40400 Klang, Selangor
Privacy enquiries

Use the channels below for access, correction, or other privacy-related requests.